Knowledge and Professionalism
"Nancy clears the rocky road of obstacles, works to make the process as seamless as possible and always follows through. I was impressed with her knowledge and professionalism... always felt that she was working for our best interest. " (Kim D).
Gracious and Flexible
"Having Nancy represent us was the key to a successful outcome! We were first time homebuyers, very nervous about the whole process. We were impressed with Nancy's professionalism, enthusiasm and expertise. She was gracious and flexible with our crazy schedules, and never left us feeling alone in our hunt. We found the perfect property and Nancy helped us navigate the complicated closing process." (Jim and Merril L.)
"We praise the wonderful talents of Nancy Chapin. We learned so much from her. I heard horror stories about how stressful buying a home is, but experienced none of that working with Nancy. She was always available and answered our questions in an extremely efficient fashion. We had a fantastic experience working with her and are so happy with our new place... ecstatic with how everything turned out." (Laura and Tim C.)
We Couldn't Be Happier with the Entire Experience!
"Before meeting Nancy, we thought we were two years away from being able to buy. After talking with her we realized there were major opportunity costs for waiting that long. She didn't tell us to go buy a house, she walked us through the pros and cons to help us make sure it was the right time for US. Nancy was never once pushy. When we found the house we loved, she sprung into action, creating an amazing offer packet for the sellers and arranged to hand deliver it with us, which allowed us to meet them. If not for this meeting, we would never have never gotten our house! And Nancy's support didn't end after we signed the purchase agreement. The bottom line is: We couldn't be happier with the entire experience!" (Karen O.)
Pleasure To Work With
"Nancy is a pleasure to work with. We really appreciated the way she listened to what we liked and disliked about each property, and she found exactly the right house!" Yvonne and Carl G.
Excellent Team Player
"Nancy is an excellent team player. Her strong knowledge of the real estate business puts her above the rest!" (Keith and Carolyn A.)
I initially picked another realtor referred by a friend, but the chaotic, pushy, do-it-yourself attitude of that agent left me exhausted and dejected. I was convinced I would remain a renter forever, until I called Nancy. She is a dedicated professional who loves what she does and it shows! Her demeanor is pleasant, positive and very relaxed. Purchasing a house is stressful enough but having someone who listens to you, is organized and keeps you updated on a constantly changing house market makes all the difference. She genuinely believes in what she does and always kept my interests as her focus. She gathered information, asked questions, listened to feedback, was always open and never tried to influence my decisions. She made me feel optimistic and was always a joy to work with. It was only through her care and diligence that I now have the perfect house for me and my family. Without her, I would still be renting to this day." (LuAnn M)
Steady Stream of Information
"We were fairly committed to moving but some personal problems intervened. Nancy kept in touch, first asking how "in touch" we wanted. Every quarter she mailed us updated selling information and MLS listings of potential homes. She phoned every couple of months to touch base. We really appreciated that there was no pressure at all-- just a steady stream of the information we had requested. When we found the right house, Nancy recommended we make an offer $20k less than the asking price (we were ready to pay full price) because she was always looking out for OUR best interest. And we got the house!!! (Susan B).
Comprehensive and Efficient
"Nancy asked countless great questions that helped clarify what I was looking for. She researched neighborhoods, previewed EVERY home that matched my "plan" and showed me the best of them. Within the week of finding the right place, I'd signed a contract on a home in a multiple-offer situation. Nancy's approach is comprehensive and efficient. She has been committed, energetic, knowledgeable and easy to work with. Her follow-through was flawless and timely. The "Plan" went just the way she described it." (Dave J)
Warm and Human
"Nancy is professional and knowledgeable and at the same time warm and 'human.' She listened to our wishes, needs and concerns; never tried to push us." (H.M)